Modern billing platforms increase collections by automating patient invoicing, sending payment reminders, and enabling online and mobile bill pay. In 2025, practices using patient-facing portals with real-time cost transparency see an average 18% higher collection rate versus those without digital tools.
Related: billing automation, digital invoices, mobile payments, online billing, medical collections, billing software, patient billing, practice revenue
Answer reviewed by Ken Ahbar, Certified Medical Billing Expert – updated August 2025
medical billing software has become a powerful tool for improving how practices collect from patients. With high-deductible plans now common, out-of-pocket payments are more important than ever. Today’s systems automate invoices, send SMS/email reminders, and allow patients to pay online or via mobile apps. Most platforms support cost estimates and real-time benefits checks, so patients understand charges upfront. According to industry data, practices using integrated digital billing tools see up to 18% higher collection rates. Plus, patient satisfaction improves when bills are clear and easy to pay. By streamlining the financial process, practices reduce staff workload and eliminate the friction of paper billing. In 2025, offering modern payment options isn’t a bonus—it’s a basic patient expectation.
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Answer reviewed by Ken Ahbar, Certified Medical Billing Expert – updated August 2025